Legal Information
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
What We Collect
We may collect the following personal information from you:
- Name, contact details (email, phone number, address)
- Medical history and allergies relevant to treatments
- Appointment history and preferences
- Payment and billing information
- Communication records (e.g., messages, emails)
How We Use Your Data
We use your data to:
- Provide and manage treatments
- Communicate appointment updates and reminders
- Send promotional offers or newsletters (with your consent)
- Comply with legal and insurance obligations
Sharing Your Data
We do not sell or rent your personal data. Your data may only be shared:
- With authorised team members who need it to provide services
- With third-party booking or payment systems (e.g., online booking software)
- If legally required by law, court order, or legal process
Data Storage and Security
- Your information is stored securely in password-protected systems or secure files
- We retain data only as long as necessary for treatment, legal, and insurance purposes (usually 6 years for treatment records)
Your Rights
You have the right to:
- Request access to your personal information
- Correct or delete inaccurate information
- Withdraw consent for marketing communications
- Lodge a complaint with the appropriate regulatory authority
Contact Us
If you have any questions about this privacy policy or your data, please contact us:
info@faithfulbeautyclinic.com
Phone
+44 7351 823051
Location
Chelmsford, Essex, UK
Last updated: January 2025