Your first visit includes a consultation to discuss your goals and any concerns. We'll explain the treatment process, answer any questions, and create a personalised treatment plan that suits your needs and preferences.

Yes, all our lash treatments are performed by trained professionals using high-quality, safe products. We always conduct patch tests 24 hours before treatment to ensure you don't have any allergic reactions.

Please arrive 10 minutes early to complete any necessary forms. Avoid heavy meals 2 hours before your appointment. We'll provide all necessary towels and oils. Just come relaxed and ready to unwind!

Lash lifts typically last 6-8 weeks, whilst lash extensions can last 2-3 weeks before needing infills. The longevity depends on your natural lash cycle and how well you care for them.

Yes, we offer various package deals for regular clients. Contact us directly to discuss customised packages that suit your beauty routine and budget.

Yes, we understand that plans can change. Please give us at least 24 hours notice for cancellations or rescheduling to avoid any charges. You can contact us via WhatsApp or phone.

Yes, initial consultations are complimentary. We believe in understanding your needs before recommending treatments, ensuring you're completely comfortable with your chosen service.

We provide detailed aftercare instructions for each treatment. Generally, avoid water and steam for 24 hours after lash treatments, and drink plenty of water after massage treatments to help flush out toxins.